
The Credit Excellence Awards
Welcome to the Credit Excellence Awards, in association with Marston Holdings - the outstanding awards scheme from GTS Media, the publishers of CCR Magazine, as well as the CCR-interactive conference.
Winner and Finalists
We are proud to announce the winners in each
category for this year's awards:
Newcomer To The Industry:
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Winner - Katie Cotter, collector, HMRC
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Finalist - NextGear Capital
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Finalist - CreditHQ Ormsby Street
Export And International:
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Winner - Kohler EMEA Corporate Credit
Services -
April Versace, Tucker Company Worldwide
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ICM Consulting and Training
The Credit Excellence Award For Compliance:
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Winner - Cabot Credit Management
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Highly Commended - Shop Direct Financial Services
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Finalist - Freedom Finance
Commercial Credit and Collections:
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Winner - Credit Control Department Veolia ES (UK)
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Highly Commended - Siemens Credit Control Team Manchester
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Ian Williams
The Legal And Enforcement Profession:
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Winner - Mortimer Clarke Solicitors
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Highly Commended - Flint Bishop Solicitors
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Severn Trent Water Customer Credit Management – ELIPS Team
Risk, Data, and Fraud Prevention:
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Winner - UK Credit Risk Teams SIG
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Highly Commended - Credit Control Department, Veolia ES (UK)
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118118 Money
The Credit Excellence Award For Collections:
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Winner - Flint Bishop Solicitors
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Highly Commended - Shabina Kauser, collector, HMRC
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Ian Williams
Contribution To The Credit Industry:
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Winner - ICM Consulting and Training
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Highly Commended - Freedom Finance
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Credit Management Group’s UK Credit Control Team
The Judges
We would like to put on record our thanks and appreciation to all the judges for the tireless work in reading through application packs and then going back to the finalists with in-depth follow-up questions. They were:
Newcomer to the Industry:
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Russell Hamblin-Boone, chief executive officer, the Consumer Finance Association
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Gary Brooks, group credit manager, Hitachi Europe
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Lee Birkett, chief executive officer, eMoney Union
Export and International Credit and Collections:
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Jon Swan, head of credit management, Hachette UK
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David Tinsley, former revenue manager, Vodafone
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Phil Rice, manager - order to cash, Aggregate Industries Europe
The Credit Excellence Award for Compliance:
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Marie Marsden, head of credit operations, Shop Direct Financial Services
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Robert Bell, owner, RB Compliance Consultancy
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Val McCarren, head of collections & recoveries, Tesco Bank
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Jeff McAdam, UKAR debt management, UKAR
Commercial Credit and Collections:
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Steve Thomson, credit risk manager, Karro Food
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Gary Steadman, director, invoice to cash - global business services, Life Sciences
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Martin Kirby, head of credit, Adecco
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Pete Whitmore, former senior credit manager, Ingram Micro
The Legal and Enforcement Profession:
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Jerome Heap, commercial customer collections manager, Southern Water Services
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Alessia Frisina, senior corporate counsel, Cisco Systems
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Duncan Grubb, director, Pre Pack Pool
Risk, Data, and Fraud Prevention:
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Surinder Chandla, group credit manager, Countrywide Farmers
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Richard Wilson, chief credit officer, OneSavings Bank & Kent Reliance
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Guy Thompson, credit risk manager EMEA and China, Sun Chemical Group
The Credit Excellence Award for Collections:
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Gail Armstrong, credit operations manager, Siemens
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Simon Rawlings, head of collections, TalkTalk Group
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Jaime Graham, director, UK debt management, Santander
Contribution to the Industry:
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Viv D'Souza, credit scorecard analyst, Alphabet Financial Services
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Sue Chapple, head of revenue management, EDF Energy
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Katherine Bailey, credit manager, Valor Hospitality Europ
Who can apply for a Credit Excellence Award?
The Credit Excellence Awards are unique because applications for each category are open to the whole range of the industry in those sectors. So you can apply if you are an individual credit professional, a team, a consumer or commercial creditor, a supplier company, or a product.
Each Credit Excellence Award is rigorously judged by an independent panel of experts in that field. So you must be prepared to give significant amounts of relevant information to support your application. You must also be ready, if asked, to come before the judges so that they can ask you questions face to face.
To request an Application Pack for 2017, when available, please email awards@ccrmagazine.co.uk.
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